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"I enjoy your newsletter and found the Independence Day one particularly inspiring. . . After reading last week's newsletter, I took a walk in the plant and said thanks, showing some recent projects that were really outstanding and thanked the staff for making it happen. I need to do that every day. While we take great pride in how well we take care of our employees and their families, I see that this gets lost in the day to day if there is no positive interaction."
Ken Zieska
Wendell's Minting


The Better Change newsletter gives you timely strategies to manage, train and motivate companies and individuals to develop innovative solutions that build customer retention and empower your company to change for the better and beat the competition. And it goes beyond these topics to talk about how we ourselves change for the better, not just to succeed, but be able to enjoy our success.

"I don't know when I've ever read an article that hit home more . . . thank you, it was a pleasure to read."
Dorothy Brooks, Director of Operations
Southwest Movers Association

Each issue targets a range of leadership skills, problem solving, selling tactics, customer service and personal development topics, with easy to understand, expert advice in a quick-hitting format. You’ll improve your management and leadership, and receive special offers only available to subscribers to our newsletter!

"I thoroughly enjoy receiving your Better Change newsletters. They are full of excellent revelations regarding customer service and how companies need to listen to their customers and make the necessary changes. Creating "Meaningful Memories" is a brilliant concept and I will use it when describing our customer service."
Ellen Curtis, CEO
West Coast Weight Loss Centers


Just fill in at least your email address, click the button, and you'll soon receive your first issue of Better Change!





"Thank you!!! This is superb service. You have a customer for life."
~ Leo ~


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James Feldman Associates, Inc.
505 N. Lake Shore Dr., Suite 208, Chicago, IL 60611
Phone: 312-527-9112 · Fax: 312-527-1116
Customer Service
Office Hours: Monday-Friday 9 a.m.-5 p.m. CT

We accept Visa, Mastercard and American Express.

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